Shop Policy

These terms and conditions of sale are entered into on the one hand by the company MECA STORE, registered with the Trade and Companies Register of Aubenas (07) under number 884 761 107, hereinafter referred to as "MECA STORE" and managing the website www.mecastore.fr and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.mecastore.fr, hereinafter referred to as "the buyer".

Article 1. Purpose

These terms and conditions of sale define the contractual relationship between MECA STORE and the buyer, and the conditions applicable to any purchase made through the website www.mecastore.fr. Purchasing a product through this website implies the buyer's unreserved acceptance of these terms and conditions of sale, which the buyer acknowledges having read prior to placing their order. Before any transaction, the buyer declares that they have full legal capacity to enter into a contract under these terms and conditions of sale.

MECA STORE reserves the right to modify these terms and conditions of sale at any time, in order to comply with any new regulations or to improve the use of its website. Therefore, the applicable terms and conditions will be those in effect on the date the order is placed by the buyer.

Article 2. Products

The products offered are those listed on the MECA STORE website, www.mecastore.fr, subject to availability. MECA STORE reserves the right to modify its product range at any time. Each product is presented on the website with a description outlining its main technical characteristics. Photographs are as accurate as possible but are not contractually binding on the Seller. The sale of products presented on the www.mecastore.fr website is intended for all buyers residing in countries that fully authorize the import of these products.

Article 3. Prices

The prices listed on the product pages of the online catalog are in Euros (€), inclusive of all taxes (VAT included), based on the VAT rate applicable on the date of the order. Any change in the VAT rate may be reflected in the price of the products. MECA STORE reserves the right to modify its prices at any time, it being understood, however, that the price listed in the catalog on the day the order is placed will be the only price applicable to the buyer. The prices indicated do not include delivery charges, which are billed in addition to the price of the products purchased.

Article 4. Ordering and Payment Methods

Before placing an order, the buyer must create an account on the website www.mecastore.fr. The account creation section is accessible directly from the sidebar menu. Each time the buyer visits the site, if they wish to place an order or view their account (order status, profile, etc.), they must log in using their credentials.

MECA STORE offers the buyer the option to order and pay for their products in several steps, with two payment options:

- Payment by credit card: The buyer selects the products they wish to order and adds them to their "shopping cart," modifies the order if necessary (quantities, product codes, etc.), and verifies the delivery address or enters a new one. Shipping costs are then calculated and displayed to the buyer, along with the name of the carrier. Next, the buyer chooses their preferred payment method: "Credit card payment." Finally, the last step allows them to review all the information, read and accept these terms and conditions by checking the corresponding box, and then confirm their order by clicking the "Confirm my order" button. The buyer is then redirected to the secure credit card payment interface to safely enter their personal credit card details. If the payment is accepted, the order is registered and the contract is definitively formed.
Payment by bank card is irrevocable. In the event of fraudulent use of the card, the buyer may request cancellation of the card payment; the sums paid will then be credited back or refunded. The cardholder is not liable if the disputed payment is proven to have been made fraudulently, remotely, without physical use of their card. To obtain a refund of the fraudulent debit and any bank charges incurred, the cardholder must dispute the charge in writing with their bank within 70 days of the transaction, or 120 days if their contract with the bank stipulates this extension. The amounts debited are refunded by the bank within a maximum of one month after receipt of the cardholder's written dispute. The cardholder will not be charged any fees for the refund.

- Secure payment via PayPal or credit card (through the PayPal system): The buyer selects the products they wish to order and adds them to their "shopping cart," modifies the order if necessary (quantities, product codes, etc.), and verifies the delivery address or enters a new one. Shipping costs are then calculated and displayed to the buyer, along with the name of the carrier. Next, the buyer chooses their preferred payment method: "Payment via PayPal." The following step allows them to review all the information, read and accept these terms and conditions by checking the corresponding box, and then confirm their order by clicking the "Confirm my order" button. Finally, the buyer is redirected to the secure PayPal interface to safely enter their PayPal account or credit card details. If the payment is accepted, the order is registered and the contract is definitively formed.
Payment via PayPal or credit card is irrevocable. In the event of fraudulent use of the card, the buyer may request cancellation of the payment, and the funds will then be credited back or refunded. The cardholder is not liable if the disputed payment is proven to have been made fraudulently, remotely, without physical use of their card. To obtain a refund of the fraudulent debit and any bank charges incurred, the cardholder must dispute the charge in writing with their bank within 70 days of the transaction, or 120 days if their contract with the bank stipulates this extension. The bank will refund the debited amounts within a maximum of one month after receiving the cardholder's written dispute. The cardholder will not be charged any fees for the refund.

Order confirmation implies acceptance of these terms and conditions of sale, acknowledgement of having read and understood them fully, and waiver of any conflicting terms and conditions of purchase. All data provided and the recorded confirmation will serve as proof of the transaction. If the buyer has an email address and has provided it on the order form, MECA STORE will send an email confirming the order registration.
If the buyer wishes to contact MECA STORE, they can do so by email at the following address: contact@mecastore.fr

Article 5. Retention of Title

MECA STORE retains full ownership of the products sold until full payment of the price, including principal, fees, and taxes, has been received.

Article 6. Right of Withdrawal

In accordance with Article L121-20 of the French Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and return the product to the seller for exchange or refund without penalty, except for return shipping costs. The product must be returned in its original packaging and in new condition, except for products that were initially sold as "used goods." The withdrawal request must first be submitted in writing by email to: contact@mecastore.fr

Following this request, a return address will be provided to the buyer.

Article 7. Delivery

Deliveries are made to the address indicated on the order form, which must be within the agreed geographical area. Deliveries are made by La Poste (the French postal service), a tracked delivery service requiring no signature upon receipt. Delivery times are provided for informational purposes only; if they exceed fifteen days from the date of the order, the sales contract may be canceled and the buyer refunded. MECA STORE may provide the buyer with the tracking number for their package via email. The buyer's order will be delivered to their home by their postal carrier. If the buyer is absent, they will receive a delivery notice from their postal carrier, allowing them to collect the ordered products from the nearest post office within the timeframe specified by the postal service. The buyer assumes all risks associated with shipping from the moment the items leave MECA STORE's premises.
The buyer is required to check the condition of the packaging and its contents upon delivery, in the presence of the postal worker or delivery person. In the event of damage during transport, any claim must be made to the carrier within three days of delivery.

Article 8. Warranty

All products supplied by MECA STORE are covered by the legal warranty stipulated in Articles 1641 et seq. of the French Civil Code. In the event of a product being non-compliant, it may be returned to MECA STORE, which will accept the return, exchange the product, or issue a refund. All claims, requests for exchange, or refunds must be submitted electronically to the following address: contact@mecastore.fr within thirty days of delivery.

Article 9. Liability

In the distance selling process, MECA STORE is only bound by an obligation of means. It cannot be held liable for any damage resulting from the use of the Internet, such as data loss, intrusion, viruses, service interruptions, or other unintentional problems.

Article 10. Intellectual Property

All elements of the website www.mecastore.fr are and remain the exclusive intellectual property of MECA STORE. No one is authorized to reproduce, exploit, or use, in any way whatsoever, even partially, any elements of the website, whether in the form of photos, logos, visuals, or text.

Article 11. Personal Data

MECA STORE is committed to protecting the confidentiality of information provided by the buyer, which may be required for the use of certain services. All information concerning the buyer is subject to the provisions of French Law No. 78-17 of January 6, 1978. As such, the user has the right to access, modify, and delete their personal information. They may submit a request at any time by email to the following address: mecastorefrance@gmail.com

Article 12. Dispute Resolution

These terms and conditions of distance selling are governed by French law. Any disputes or litigation arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Aubenas.